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Help & Support

Placing an Order

MyDisneyPhotoPass.com accepts Visa, MasterCard, American Express, JCB International Credit Card Co., LTD. and Discover credit cards for payment, as well as the Disney Gift Card and the Disney Rewards® Redemption Card. Debit cards which carry the Visa or MasterCard logo and do not require a PIN number are also accepted.

If paying with a Disney Gift Card, select “Add a Disney Gift Card and/or Disney Rewards® Redemption card” near the green plus sign at the top of the Shopping Cart payment page. Note that when paying with a Disney Gift Card or Disney Rewards® Redemption card you will still need to enter a valid credit card number for validation. If the balance on your Disney Gift Card and/or Disney Rewards® Redemption card does not cover the entire amount of the order, your credit card will be billed accordingly.

Note: The Birthday Fun Card and the Disney Honeymoon Registry Gift Card are not accepted online. Pre-loaded and/or re-chargeable cards are not accepted online.

The Disney Rewards® Redemption Card stores Disney Dream Reward Dollars®, which are earned when Card members use their Disney Visa® Credit Cards. Disney Dream Reward Dollars can be loaded onto a Disney Rewards Redemption Card to be redeemed toward a wide variety of Disney goods and services at Disney Parks, at Disney Store retail locations and online at DisneyStore.com. Cardmembers can redeem Disney Dream Reward Dollars in any increment or combine them with other accepted forms of payment, such as cash or credit card.

*Disney Dream Reward Dollars are subject to the terms and conditions of the Disney Rewards® Program.

Promotions are occasionally offered through select marketing programs and online under the "Special Offers" link on the right of the "Memories" page. If you have a promotion code, see the offer description you received with the code, or the promotion details on the Special Offers for more information on the specific promotion.

A promotion code can be entered at the bottom of the Shopping Cart page. Enter the promotion code then select on the "Apply" link to apply the promotion to your order. Certain requirements may need to be met in order for some promotion codes to apply. You may select "remove" to remove the promotion code from your order. Promotion codes should be entered with no dashes or spaces.

Only one promotion code can be used per order. A promotion code must be entered prior to submitting the order to be applied. Promotion codes cannot be applied once an order is submitted. Disney is not responsible for lost or missing promotion codes. MyDisneyPhotoPass.com promotions and special offers are only valid for purchases made on MyDisneyPhotoPass.com and are not applicable for purchases made within the Disney Parks and Resorts or any other merchandise location.

When you place an online order, we use a secure server. When your browser communicates with a secure server, all information is encrypted, keeping it private. To use this server, your Web browser must support Secure Socket Layers (SSL).

  

Do you Have Disney PhotoPass Photos?

Disney PhotoPass photographers are in the parks, to capture the highlights of your vacation. To add your photos to this page, select how you identified yourself at the photo location and enter the requested information. To share photos with Guests in your group, be sure to add them to your Family and Friends list.

 

Ticket or Pass
Link Tickets and Passes
Link Ticket or Pass
MagicBand*
Link a MagicBand
Link MagicBand
Memory Maker
Link Memory Maker
Link Memory Maker
Please correct errors so you can proceed.
  • Please enter all form fields.
  • Please enter a valid ID.
  • This Disney PhotoPass ID already exists in your account. Any photos associated with it will show up in your PhotoPass account as soon as they are available. Please Note: it can take up to 24 hours after each photo is taken before it becomes visible in your PhotoPass account. Photos will be available to view, share, edit and purchase in your account for 45 days from the date each photo was taken.
  • This PhotoPass ID has already been used.
  • Unable to claim a PhotoPass at this time. Please contact customer service.
  • There are no photos associated to this Disney PhotoPass ID. Please Note: it can take up to 24 hours after each photo is taken before it becomes visible in your PhotoPass account. Photos will be available to view, share, edit and purchase in your account for 45 days from the date each photo was taken.
Enter a Disney PhotoPass ID (on back of card)
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